Dental Treatment Coordinator — Patient Experience Leader

Star Dental Partners; San Antonio (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

PTO

401K Retirement Plan

Medical, Dental & Vision Insurance

Bereavement Leave

Holiday Pay

Life Insurance

Job summary

James Brown DDS in San Antonio, TX is seeking a Full Time Dental Treatment Coordinator. The role focuses on welcoming patients, educating them about treatment options, presenting plans, and coordinating scheduling and records.

Qualified candidates have 2+ years in a dental front office, strong customer service, and excellent communication. The practice emphasizes a collaborative team environment and patient-centered care.

Qualifications

• 2+ years dental front office experience.
• Proficient in dental terminology, insurance processing and patient scheduling.
• Demonstrates excellent verbal and written communication.

Responsibilities

• Answer incoming calls to include new patients and emergencies.
• Establish trusting relationships with new patients.
• Track pending and incomplete treatments.
• Brief patients on treatment plans and practice policies.
• Present treatment plans to patients and discuss financial options.
• Schedule appointments and coordinate records.
• Follow up with patients regarding outstanding items.
• Collaborate with the dental team to ensure smooth operations.

Skills

Front office exp

Customer service

Communication

Multitasking

Scheduling

Insurance knowledge

Education

High school diploma

Job description

James Brown DDS in San Antonio, TX is seeking a Full Time Dental Treatment Coordinator. The role focuses on welcoming patients, educating them about treatment options, presenting plans, and coordinating scheduling and records.

Qualified candidates have 2+ years in a dental front office, strong customer service, and excellent communication. The practice emphasizes a collaborative team environment and patient-centered care.