Treatment Coordinator

Stardentalpartners; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

401K

Paid holidays

Monthly bonus

Professional development

Bereavement leave

Jury duty pay

Life & AD&D insurance

Medical insurance

Dental & Vision insurance

Short-term disability

Voluntary life & AD&D

Pet insurance

Accidental injury coverage

Critical illness coverage

Hospital indemnity plans

Job summary

Star Dental Partners in San Antonio, TX is seeking a Dental Treatment Coordinator to join the team. The role focuses on educating patients about treatment options and creating exceptional patient experiences.

Responsibilities include answering calls, scheduling, presenting treatment plans, and coordinating records while maintaining a supportive, patient-focused approach in a busy dental practice.

Qualifications

• High school diploma.
• 2+ years dental front office experience.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Answers incoming calls including new patients and emergencies.
• Establishing trusting relationships with new patients.
• Tracking pending and incomplete treatments.
• Brief patients on treatment plans and office policies.
• Presenting treatment plans.
• Ensuring dental goals are met for services.
• Appointment scheduling.
• Requesting records.
• Patient follow ups.
• Knowledge of case acceptances, budgeting, and insurance.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multitasking

Organizational skills

Team collaboration

Professional demeanor

Education

High school diploma

2+ years dental front office experience

Job description

Overview

James Brown DDS is now hiring a Full Time Dental Treatment Coordinator in San Antonio, TX!

Are you energetic, organized, and passionate about creating exceptional patient experiences? We're looking for a Dental Treatment Coordinator who loves helping patients feel comfortable while educating them on their treatment needs and options.

Schedule: Monday - Thursday 7:45 am - 5:00 pm

Friday 7:45 am - 1:00 pm

To learn more about this practice that has been a staple in the community for over 30 years, visit: https://www.jamesbrowndentist.com

Join a Team That Invests in You!

Eligible full-time employees enjoy a comprehensive benefits package including:

• Paid Time Off (PTO)
• 401K Retirement Plan
• Paid Company Holidays
• Monthly bonus Opportunity
• Professional Development & Continuing Education
• Bereavement Leave
• Jury Duty Pay
• Company-Paid $25,000 Basic Life & AD&D Insurance
• Medical, Dental & Vision Insurance
• Short-Term Disability Coverage
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury Coverage
• Critical Illness Coverage
• Hospital Indemnity Plans with Wellness Incentives

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Practice Description

Together, Dr. Brown and Dr. Johnson combine decades of experience, advanced clinical expertise, and a shared commitment to compassionate, patient-focused care. Their mission is to provide high-quality dentistry in a welcoming environment where every patient feels valued, respected, and confident in their smile.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.