Dental Treatment Coordinator - Patient Advocate

Star Dental Partners; El Paso (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401K

Paid Time Off

Paid Holidays

Bereavement

Jury Duty

Medical, Dental, and Vision

Short Term Disability

Life Insurance

Pet Insurance

Wellness incentives

Job summary

Stein Dentistry in El Paso, TX is hiring a Full Time Dental Treatment Coordinator. The role focuses on welcoming patients, presenting treatment plans, and coordinating scheduling while maintaining strong customer service in a fast-paced dental office.

Ideal candidates have dental front office experience, a high school diploma, and the ability to work well in a team. Bilingual skills are highly encouraged, with comprehensive benefits and a supportive work environment.

Qualifications

• Friendly, motivated candidate with strong communication and customer service skills.
• Dental front office experience preferred; extensive experience acceptable.
• Bilingual applicants encouraged to apply.

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Scheduling appointments
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance
• Collaborate with a team

Skills

Positive attitude

Excellent communication

Customer service

Team player

Dental front office experience

Bilingual

Multi-tasking

Organizational skills

Initiative

Willingness to learn

Education

High school diploma

Tools

Computer proficiency

Job description

Stein Dentistry in El Paso, TX is hiring a Full Time Dental Treatment Coordinator. The role focuses on welcoming patients, presenting treatment plans, and coordinating scheduling while maintaining strong customer service in a fast-paced dental office.

Ideal candidates have dental front office experience, a high school diploma, and the ability to work well in a team. Bilingual skills are highly encouraged, with comprehensive benefits and a supportive work environment.