Dental Treatment Coordinator | Patient Care & Growth

Stardentalpartners; Lake Jackson (TX); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

PTO

401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Monthly bonus

Professional Development & Continuing

Résumé du poste

Dental Associates of Lake Jackson is hiring a Dental Treatment Coordinator in Lake Jackson, TX, to manage front-desk operations and guide patients through treatment plans. This full-time role emphasizes compassionate service, clear communication, and efficient scheduling in a busy dental practice.

The candidate will coordinate appointments, explain treatment options and costs, and help ensure timely case acceptance while maintaining excellent patient relations and a welcoming environment.

Qualifications

• High school diploma required.
• 2+ years of dental front office experience preferred.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.

Responsabilités

• Welcome and guide new patients through their dental journey.
• Answer incoming calls, including new patient inquiries and dental emergencies.
• Build trusting relationships with patients and provide exceptional customer service.
• Present treatment plans with confidence and clarity.
• Discuss treatment costs, financing options, budgeting, and insurance benefits.
• Track pending and incomplete treatment plans to ensure patients stay on track with their oral health goals.
• Manage appointment scheduling and coordinate patient care.
• Request and organize patient records.
• Conduct patient follow-ups and reactivation calls.
• Help the practice achieve treatment acceptance and patient care goals.
• Monitor case acceptance and contribute to practice growth.

Connaissances

Customer service

Multi-tasking

Team collaboration

Verbal and written communication

Organizational skills

Front office experience

Computer proficiency

Formation

High school diploma

Outils

Description du poste

Dental Associates of Lake Jackson is hiring a Dental Treatment Coordinator in Lake Jackson, TX, to manage front-desk operations and guide patients through treatment plans. This full-time role emphasizes compassionate service, clear communication, and efficient scheduling in a busy dental practice.

The candidate will coordinate appointments, explain treatment options and costs, and help ensure timely case acceptance while maintaining excellent patient relations and a welcoming environment.