Treatment Coordinator

Star Dental Partners; San Antonio (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

PTO

401K Retirement Plan

Medical, Dental & Vision Insurance

Bereavement Leave

Holiday Pay

Life Insurance

Job summary

James Brown DDS in San Antonio, TX is seeking a Full Time Dental Treatment Coordinator. The role focuses on welcoming patients, educating them about treatment options, presenting plans, and coordinating scheduling and records.

Qualified candidates have 2+ years in a dental front office, strong customer service, and excellent communication. The practice emphasizes a collaborative team environment and patient-centered care.

Qualifications

• 2+ years dental front office experience.
• Proficient in dental terminology, insurance processing and patient scheduling.
• Demonstrates excellent verbal and written communication.

Responsibilities

• Answer incoming calls to include new patients and emergencies.
• Establish trusting relationships with new patients.
• Track pending and incomplete treatments.
• Brief patients on treatment plans and practice policies.
• Present treatment plans to patients and discuss financial options.
• Schedule appointments and coordinate records.
• Follow up with patients regarding outstanding items.
• Collaborate with the dental team to ensure smooth operations.

Skills

Front office exp

Customer service

Communication

Multitasking

Scheduling

Insurance knowledge

Education

High school diploma

Job description

James Brown DDS is now hiring a Full Time Dental Treatment Coordinator in San Antonio, TX!

Are you energetic, organized, and passionate about creating exceptional patient experiences? We're looking for a Dental Treatment Coordinator who loves helping patients feel comfortable while educating them on their treatment needs and options.

Schedule

Monday – Thursday 7:45 am – 5:00 pm

Friday 7:45 am – 1:00 pm

To learn more about this practice that has been a staple in the community for over 30 years, visit: https://www.jamesbrowndentist.com

Join a Team That Invests in You!

Eligible Full-time Employees Enjoy a Comprehensive Benefits Package Including

• Paid Time Off (PTO)
• 401K Retirement Plan
• Paid Company Holidays
• Monthly bonus Opportunity
• Professional Development & Continuing Education
• Bereavement Leave
• Jury Duty Pay
• Company-Paid $25,000 Basic Life & AD&D Insurance
• Medical, Dental & Vision Insurance
• Short-Term Disability Coverage
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury Coverage
• Critical Illness Coverage
• Hospital Indemnity Plans with Wellness Incentives
• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance
• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team