Dental Treatment Coordinator: Patient Care & Plan Coach

Affordable Care, LLC; Peoria (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and advancement

Supportive, team-oriented work环境

Job summary

Affordable Dentures & Implants in Peoria, IL is seeking a Dental Treatment Coordinator to guide patients through treatment plans, coordinate care, and create an exceptional patient experience. You will serve as the liaison between patients, doctors, and office staff, helping patients understand options, insurance coverage, and financing.

The role emphasizes patient follow-through, scheduling, billing questions, and maintaining accurate records in the practice management system.

Qualifications

• High school diploma or equivalent required.
• 2+ years of sales, healthcare, dental, or patient coordination experience preferred.
• Experience in dental/medical office and patient consultations preferred.
• Strong communication and ability to discuss treatment and financing with patients.

Responsibilities

• Serve as primary contact for patients throughout treatment journey.
• Review doctor-prescribed plans with patients and ensure understanding.
• Educate patients on options, insurance, financing, and payment options.
• Build patient relationships and resolve barriers to treatment.
• Follow up to schedule and complete recommended treatment.
• Coordinate treatment scheduling and patient flow.
• Schedule, confirm, manage patient appointments.
• Handle calls, emails, and inquiries professionally.

Skills

Communication

Customer service

Organizational skills

Relationship-building

Teamwork

Problem solving

Financial discussions

Education

High School Diploma or equivalent

Tools

Practice management system

Job description

Affordable Dentures & Implants in Peoria, IL is seeking a Dental Treatment Coordinator to guide patients through treatment plans, coordinate care, and create an exceptional patient experience. You will serve as the liaison between patients, doctors, and office staff, helping patients understand options, insurance coverage, and financing.

The role emphasizes patient follow-through, scheduling, billing questions, and maintaining accurate records in the practice management system.