Dental Treatment Concierge

Lane & Associates Family Dentistry; Garner (NC); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

401(k) Employer Contribution Plan

Quarterly Performance Bonus

Employee Assistance Program

Paid Time Off & Holidays

Fridays off at 2 PM

Volunteer opportunities with Smile Squ

Team events & social campaigns

Birthday & Work Anniversary surprises

Descripción de la vacante

Lane & Associates Family Dentistry in Garner, NC is seeking an experienced Dental Treatment Coordinator to join our friendly front desk team. In this role you will guide patients through treatment plans, coordinate appointments, and help patients understand insurance benefits to achieve their oral health goals.

You will manage a multi-line phone system, verify coverages, collect payments, and maintain HIPAA-compliant records with a welcoming, professional demeanor.

Formación

• 1–2 years of dental front office or treatment coordinator experience.
• Strong communication, attention to detail, and organizational skills.
• Professional demeanor with polished appearance.
• Ability to lift up to 15–20 lbs.

Responsabilidades

• Serve as primary contact for patients with a welcoming experience.
• Manage multi-line phone system to schedule and reschedule appointments.
• Maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and eligibility; maintain records.
• Present and review treatment plans to promote acceptance.
• Process payments and enforce financial policies.
• Maintain HIPAA-compliant electronic records and welcoming front desk.
• Perform additional duties to support office operations.

Conocimientos

Communication

Attention to detail

Organization

Computer proficiency

Educación

High School Diploma or GED

Herramientas

Denticon

Descripción del empleo

Lane & Associates Family Dentistry in Garner, NC is seeking an experienced Dental Treatment Coordinator to join our friendly front desk team. In this role you will guide patients through treatment plans, coordinate appointments, and help patients understand insurance benefits to achieve their oral health goals.

You will manage a multi-line phone system, verify coverages, collect payments, and maintain HIPAA-compliant records with a welcoming, professional demeanor.