Treatment Coordinator

Dr Lane & Associates; Garner (NC); Presencial; USD 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay!

401(k) Employer Contribution Plan

Quarterly Performance Bonus Opportunit

Employee Assistance Program!

Paid Time Off & Paid Holidays!

Fridays off at 2 PM!

Volunteer opportunities with SmileSqud

Fun team events, giveaways & social

Birthday and Work Anniversary surprise

Descripción de la vacante

Lane & Associates Family Dentistry is seeking an experienced Dental Treatment Coordinator for the Garner office. You will guide patients through treatment plans, explain insurance benefits, and coordinate appointments to support optimal patient outcomes.

The role requires 1–2 years of dental front office experience, strong communication, and a team-oriented mindset. Expect a welcoming reception area, HIPAA-compliant records, and opportunities to contribute to a high-quality patient experience.

Formación

• 1–2 years of experience in a dental front office, treatment coordination, patient coordination, or similar dental administrative role.
• Strong communication, attention to detail, and organizational skills.
• Professional and polished demeanor with strong attention to detail.
• Positive attitude and passion for providing exceptional patient experiences.
• Ability to work efficiently in a team environment.
• Proficiency with computers.
• High School Diploma or GED.
• Ability to lift 15–20 lbs.

Responsabilidades

• Serve as a primary point of contact for patients, delivering a welcoming and professional experience.
• Manage a multi-line phone system to schedule, reschedule, and confirm appointments while optimizing provider schedules.
• Ensure schedules remain productive and filled for doctors and hygienists.
• Collect and update patient personal and insurance information in Denticon accurately.
• Check in and check out patients with professionalism and care.
• Present and review treatment plans to promote case acceptance.
• Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
• Process payments and enforce financial policies accurately and courteously.
• Maintain accurate electronic patient records while ensuring HIPAA compliance.
• Maintain a clean, organized, and welcoming reception and waiting area.
• Perform additional duties as assigned to support office operations.

Conocimientos

Dental front office

Treatment coordination

Patient communication

Organizational skills

Educación

High School Diploma or GED

Herramientas

Denticon

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FRONT DESK Full Time Garner, NC, US

Lane & Associates Family Dentistry is seeking an experienced Dental Treatment Coordinator to join our team at the Garner office. This role is essential to creating a 5-star patient experience by helping patients understand their treatment, navigate insurance benefits, coordinate appointments, and achieve their oral health goals.

Key Tasks & Responsibilities

Daily/Weekly/Monthly Tasks will include, but are not limited to:

• Serve as a primary point of contact for patients, delivering a welcoming and professional experience.


• Manage a multi-line phone system to schedule, reschedule, and confirm appointments while optimizing provider schedules


• Ensure schedules remain productive and filled for doctors and hygienists.


• Collect and update patient personal and insurance information in Denticon accurately.


• Check in and check out patients with professionalism and care.


• Present and review treatment plans to promote case acceptance.


• Help assist in verifying insurance coverage and eligibility, maintaining accurate records.


• Process payments and enforce financial policies accurately and courteously.


• Maintain accurate electronic patient records while ensuring HIPAA compliance


• Maintain a clean, organized, and welcoming reception and waiting area.


• Perform additional duties as assigned to support office operations.

What Makes You a Great Fit:

• Minimum of 1-2 years of experience in a dental front office, treatment coordinator, patient coordinator, or similar dental administrative role.


• Strong communication, attention to detail, and organizational skills


• A professional and polished demeanor with strong attention to detail.


• A positive attitude and passion for providing exceptional patient experiences.


• Ability to work efficiently in a team environment.


• Proficiency with computers


• High School Diploma or GED


• Ability to lift up 15- 20 lbs.

Benefits That Make You Smile:

• Competitive pay!


• 401(k) Employer Contribution Plan


• Quarterly Performance Bonus Opportunities!


• Employee Assistance Program!


• Paid Time Off & Paid Holidays!


• Fridays off at 2 PM!


• Volunteer opportunities with our Smile Squad to earn awesome prizes!


• Fun team events, giveaways & social campaigns year-round!


• Birthday and Work Anniversary surprises sent directly from our owners!

As the Official Team Dentist of the Carolina Hurricanes, Durham Bulls, Campbell Camels, & UNC Athletics our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events .