Dental Tech Support & Training Specialist

Renew Digital, LLC; Houston (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading dental technology firm seeks a Customer Service & Training Specialist to enhance customer experience through technical support and training. The role requires at least 2 years of relevant experience, particularly in the dental industry. You'll troubleshoot technical issues, conduct training sessions, and build relationships with dental professionals. This is a full-time position based in Houston, offering a competitive salary between $50,000 and $60,000 annually.

Qualifications

• 2+ years of experience in technical support or customer training.
• 2+ years in the dental industry.
• Strong customer service and communication skills.

Responsibilities

• Serve as the frontline technical resource for dental offices.
• Deliver virtual training sessions to dental teams.
• Build strong, long-term relationships with customers.

Skills

Technical support experience

Customer service skills

Troubleshooting skills

Communication abilities

Education

Associate or Bachelor's degree in IT, Computer Science, or related field

Tools

CRM systems

Remote support tools

Job description

A leading dental technology firm seeks a Customer Service & Training Specialist to enhance customer experience through technical support and training. The role requires at least 2 years of relevant experience, particularly in the dental industry. You'll troubleshoot technical issues, conduct training sessions, and build relationships with dental professionals. This is a full-time position based in Houston, offering a competitive salary between $50,000 and $60,000 annually.