Dental Customer Experience & Growth Specialist

MICRO DENTAL LABORATORIES INC; Livermore (CA); On-site; USD 33,062 - 36,423; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Vacation and holidays

Job summary

A dental solutions company located in Livermore, California is seeking a Customer Experience Specialist to enhance customer relations and retention in a dynamic environment. The role emphasizes strong communication, digital support, and collaboration with technical teams to meet customer needs. Ideal candidates will have experience in dental and sales, with a focus on building lasting relationships. This position offers competitive pay of $24.00 - $26.44 per hour with a comprehensive benefits package.

Qualifications

• 3+ years previous experience in a dental profession preferred.
• Previous experience in a sales or telephonic sales position.
• Strong initiative, assertiveness, and self-motivation.

Responsibilities

• Retain and increase orders from existing and potential customers.
• Improve customer satisfaction using excellent communication skills.
• Collaborate with internal teams for digital adoption and growth.

Skills

Excellent computer knowledge

Telephone skills

Digital scan review

Relationship-building

Sales experience

Job description

A dental solutions company located in Livermore, California is seeking a Customer Experience Specialist to enhance customer relations and retention in a dynamic environment. The role emphasizes strong communication, digital support, and collaboration with technical teams to meet customer needs. Ideal candidates will have experience in dental and sales, with a focus on building lasting relationships. This position offers competitive pay of $24.00 - $26.44 per hour with a comprehensive benefits package.