Dental Digital Solutions Specialist

GC Orthodontics America; United States; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with company matching

Dental insurance

Employee Assistance Program

Health Savings Account

Company Paid Life Insurance

Paid time off

Vision insurance

10 paid holidays

Job summary

A leading global dental solutions provider is seeking a Clinical Digital Specialist to support the implementation of digital dental solutions. The role requires providing customer training and hands-on support, as well as troubleshooting technical issues. Applicants should have a relevant degree and experience in customer support within the dental industry. Comprehensive benefits are offered, including a 401(k) plan and dental insurance. This position is located in the United States.

Qualifications

• A bachelor’s degree (B.A. or B.S.), technical dental degree, or equivalent work experience is required.
• Proven work experience as a Support Specialist, preferably in the dental industry.
• Hands-on experience with Windows/Mac OS environments.

Responsibilities

• Support customers with ongoing clinical case reviews and support.
• Engage with customers to swiftly understand the root of their software issues.
• Diagnose and resolve technical problems to ensure smooth functioning of GC’s digital platforms.

Skills

Technical troubleshooting

Customer support

Problem-solving

Communication

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Windows

Mac OS

Job description

A leading global dental solutions provider is seeking a Clinical Digital Specialist to support the implementation of digital dental solutions. The role requires providing customer training and hands-on support, as well as troubleshooting technical issues. Applicants should have a relevant degree and experience in customer support within the dental industry. Comprehensive benefits are offered, including a 401(k) plan and dental insurance. This position is located in the United States.