Dental Spa Front Desk Specialist

River Run Dental Spa; Richmond (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental benefits

401(k)

Holiday pay

Paid time off

Job summary

River Run Dental Spa in Richmond accepts patients with a focus on exceptional care in a welcoming dental spa environment. The front office team schedules appointments, verifies insurance, collects payments, and manages patient check-in/out processes.

Responsibilities include educating patients about treatment plans, handling billing statements, and coordinating doctor and hygiene schedules to ensure smooth daily operations at the Richmond location.

Qualifications

• High school diploma or equivalent.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

River Run Dental Spa in Richmond accepts patients with a focus on exceptional care in a welcoming dental spa environment. The front office team schedules appointments, verifies insurance, collects payments, and manages patient check-in/out processes.

Responsibilities include educating patients about treatment plans, handling billing statements, and coordinating doctor and hygiene schedules to ensure smooth daily operations at the Richmond location.