Dental Front Office & Patient Services Specialist

Lightwave Dental Management LLC; Colonial Heights (VA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

River Run Dental Spa is seeking a detail-oriented front desk professional to manage patient scheduling, insurance verification, and billing processes in our Colonial Heights, VA dental spa. You will greet patients, present treatment plans, and coordinate doctor and hygiene schedules with precision.

The ideal candidate has at least two years of front desk experience in a dental setting, proficiency with Microsoft Office, and familiarity with dental software.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Job description

River Run Dental Spa is seeking a detail-oriented front desk professional to manage patient scheduling, insurance verification, and billing processes in our Colonial Heights, VA dental spa. You will greet patients, present treatment plans, and coordinate doctor and hygiene schedules with precision.

The ideal candidate has at least two years of front desk experience in a dental setting, proficiency with Microsoft Office, and familiarity with dental software.