Front Office Staff

River Run Dental Spa; Richmond (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental benefits

401(k)

Holiday pay

Paid time off

Job summary

River Run Dental Spa in Richmond accepts patients with a focus on exceptional care in a welcoming dental spa environment. The front office team schedules appointments, verifies insurance, collects payments, and manages patient check-in/out processes.

Responsibilities include educating patients about treatment plans, handling billing statements, and coordinating doctor and hygiene schedules to ensure smooth daily operations at the Richmond location.

Qualifications

• High school diploma or equivalent.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

At River Run Dental Spa in Richmond, our dentists are a collection of the best, and we aren’t the only ones who think so. In fact, our dental spa is consistently voted a Richmond favorite by other local dental professionals as well as the general public. We invest in our doctors and staff so that they can continually provide exceptional care for their patients.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

• In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.