Dental Front Office & Scheduling Specialist

Lightwave Dental Management LLC; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Lightwave Dental Management LLC in Richmond, VA is seeking a friendly dental front desk professional to schedule and confirm patient appointments, greet patients, verify insurance, and collect payments for services rendered.

You will develop and maintain doctor/hygiene schedules, educate patients on treatment plans, handle billing statements and aging reports, and perform basic dental software tasks to support a smooth patient experience.

Qualifications

• Front desk experience preferred in a dental setting.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and maintain accuracy and confidentiality.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include billing statements, aging reports, and collections
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented

Skills

Customer service

Communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

Lightwave Dental Management LLC in Richmond, VA is seeking a friendly dental front desk professional to schedule and confirm patient appointments, greet patients, verify insurance, and collect payments for services rendered.

You will develop and maintain doctor/hygiene schedules, educate patients on treatment plans, handle billing statements and aging reports, and perform basic dental software tasks to support a smooth patient experience.