Dental Front Desk Scheduler — Patient Access & Scheduling

Virginia Family Dentistry; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) profit sharing

Paid time off

Paid holidays

Vision insurance

Disability insurance

Life insurance

Wellness benefits

Continuing education

Job summary

Virginia Family Dentistry is seeking an experienced Front Desk Scheduler to join our Ironbridge team in the Richmond area. You will handle scheduling, patient check-ins, and inquiries to maintain a smooth daily workflow and accurate patient records.

Typical work hours are 8 am–5 pm, Monday–Friday. Pay range is $17-$25/hour based on experience. This is a full-time, non-exempt position with benefits including health insurance, 401(k) profit sharing, paid time off, and more.

Qualifications

• 1 year or more of dental office experience
• Attention to detail is essential for accurate records and scheduling

Responsibilities

• Review schedules daily to fill open appointment times.
• Confirm, schedule, and follow up on unscheduled appointments.
• Greet patients, answer phones, and check emails daily.
• Run patient reports and follow up on treatment calls.
• Ensure patient information (insurance, address, contact) is up to date.
• Coordinate with insurance and accounts receivable on payments or estimates.

Skills

Dental office experience

Attention to detail

Job description

Virginia Family Dentistry is seeking an experienced Front Desk Scheduler to join our Ironbridge team in the Richmond area. You will handle scheduling, patient check-ins, and inquiries to maintain a smooth daily workflow and accurate patient records.

Typical work hours are 8 am–5 pm, Monday–Friday. Pay range is $17-$25/hour based on experience. This is a full-time, non-exempt position with benefits including health insurance, 401(k) profit sharing, paid time off, and more.