Dental Scheduling Specialist | Patient Access & Insurance Help

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Dental Scheduling Coordinator to join our team in Charlotte, NC. You will handle patient calls, schedule and confirm appointments, and coordinate the daily appointment book with attention to accuracy and efficiency.

You will also assist with insurance questions and billing information while maintaining a welcoming, professional front-office presence. This role supports a busy dental practice and requires strong communication and organizational skills.

Qualifications

• Prior experience scheduling for a healthcare or dental practice.
• Ability to answer patient questions about insurance.
• Accurate billing/financial information communication.
• Excellent communication and organization.

Responsibilities

• Answer incoming calls professionally.
• Receive new patient calls.
• Schedule and confirm appointments.
• Manage appointment book and fill openings.
• Respond to voicemails and assist with other tasks.

Skills

Phone etiquette

Patient scheduling

Insurance knowledge

Data entry

Communication

Tools

Practice management software

Job description

Beacon Hill Staffing Group, LLC is seeking a Dental Scheduling Coordinator to join our team in Charlotte, NC. You will handle patient calls, schedule and confirm appointments, and coordinate the daily appointment book with attention to accuracy and efficiency.

You will also assist with insurance questions and billing information while maintaining a welcoming, professional front-office presence. This role supports a busy dental practice and requires strong communication and organizational skills.