Dental Front Desk Coordinator: Welcoming Patients & Scheduling

North American Dental Group (NADG); Saint Petersburg (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

401k benefits

Career growth

Positive work atmosphere

Job summary

North American Dental Group is seeking a Front Desk Coordinator to support a patient-first dental practice. You will manage front desk activities, greet patients, schedule appointments, and assist with insurance verification while upholding high standards of service.

The role emphasizes accuracy in financial information, utilization of dental software, and teamwork with clinical staff to maintain smooth daily operations.

Qualifications

• Must be dependable and capable of handling financial information.
• Experience with insurance verification is preferred.
• Proficiency with dental software and MS Office is expected.

Responsibilities

• Answer phones, greet visitors, schedule and confirm appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and collect co-payments; verify insurance coverage.
• Track appointments and no-shows, cancellations, and late arrivals.

Skills

Quality control

Insurance verification

End of day reports

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to support a patient-first dental practice. You will manage front desk activities, greet patients, schedule appointments, and assist with insurance verification while upholding high standards of service.

The role emphasizes accuracy in financial information, utilization of dental software, and teamwork with clinical staff to maintain smooth daily operations.