Dental Office Scheduling Coordinator - $20-22/hour

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Dental Scheduling Coordinator to join our team in Charlotte, NC. You will handle patient calls, schedule and confirm appointments, and coordinate the daily appointment book with attention to accuracy and efficiency.

You will also assist with insurance questions and billing information while maintaining a welcoming, professional front-office presence. This role supports a busy dental practice and requires strong communication and organizational skills.

Qualifications

• Prior experience scheduling for a healthcare or dental practice.
• Ability to answer patient questions about insurance.
• Accurate billing/financial information communication.
• Excellent communication and organization.

Responsibilities

• Answer incoming calls professionally.
• Receive new patient calls.
• Schedule and confirm appointments.
• Manage appointment book and fill openings.
• Respond to voicemails and assist with other tasks.

Skills

Phone etiquette

Patient scheduling

Insurance knowledge

Data entry

Communication

Tools

Practice management software

Job description

Dental Scheduling Coordinator Job Description:

We are seeking a Dental Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for coordinating appointments for our dental practice. Your primary duties will include:

Job Duties:

• Answers incoming calls with a professional & pleasant tone
• Receives new patient calls
• Schedules appointments for patients
• Confirms patients' appointments on hygiene or doctors' schedule as assigned
• Must have the ability to answer patient questions related to their insurance
• Must quote accurate financial insurance information to the patients
• Completely work your assigned appointment book, exhausting all means to fill your appointment openings
• Assist as needed to fill other appointment books
• Answers practice's voicemails on a regular basis
• Performs other tasks as assigned

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you. Beacon Hill. Employing the Future (TM)