Dental Scheduler: Patient Flow & Care Champion

Crescent Community Health Center; Dubuque (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

Crescent Community Health Center is hiring a Dental Scheduler to manage and coordinate dental appointments, ensuring efficient patient flow and high service levels. You will schedule and confirm visits, coordinate with staff calendars, and communicate details to patients clearly and professionally.

Requirements include 1–2 years in a dental/healthcare setting, strong organizational skills, and proficiency with scheduling software and EHR systems.

Qualifications

• High school diploma required; coursework in healthcare admin preferred.
• 1–2 years in a dental office or healthcare setting preferred.
• Experience with scheduling and patient appointments required.
• Familiarity with dental insurance processes and patient billing preferred.
• Strong organizational and communication skills; HIPAA compliance essential.

Responsibilities

• Schedule and confirm dental appointments, ensuring optimal utilization.
• Coordinate calendars with dental professionals and staff.
• Communicate appointment details, rescheduling, and cancellations clearly.
• Maintain accurate records of patient appointments and interactions.
• Provide exceptional customer service and address patient inquiries.
• Collaborate with other departments to ensure seamless care delivery.
• Assist in developing scheduling policies to improve efficiency.
• Monitor scheduling metrics and patient flow for improvements.

Skills

Organizational skills

Communication

Scheduling software

EHR systems

HIPAA compliance

Customer service

Teamwork

Education

High school diploma

Healthcare admin coursework

Tools

Dental scheduling software

Electronic Health Records (EHR)

Job description

Crescent Community Health Center is hiring a Dental Scheduler to manage and coordinate dental appointments, ensuring efficient patient flow and high service levels. You will schedule and confirm visits, coordinate with staff calendars, and communicate details to patients clearly and professionally.

Requirements include 1–2 years in a dental/healthcare setting, strong organizational skills, and proficiency with scheduling software and EHR systems.