Dental Receptionist

Eastern Dental; Flemington (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Eastern Dental is seeking a full-time front desk team member at our Flemington, NJ location. The role requires previous dental experience and involves greeting patients, answering calls, scheduling, and managing patient accounts.

Ideal candidates will be bilingual in Spanish, possess strong communication and multitasking skills, and be capable of handling insurance questions and confirmations. The position supports a busy practice focused on comprehensive family dental care.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the dental industry is required.
• Bilingual in Spanish is preferred.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving.
• Respond to patient questions and/or concerns and escalate if needed.
• Answering telephones, schedule and confirm appointments and manage front desk voicemail.
• Follow up on no shows and cancellation of appointments.
• Register patients from sign in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Skills

Customer service

Communication

Multi-tasking

Spanish (preferred)

Job description

Job Details: Job Location: Eastern Dental of Flemington LLC - Flemington, NJ, Position Type: Full Time, Salary Range: $20.00 - $26.00Hourly, Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Must have previous dental experience for this position. Those without Dental experience will NOT be considered

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalAT if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Experience in the Dental Industry is required
• Bilingual in Spanish is preferred
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.