Dental Front Desk Specialist – Patient Care & Scheduling

Eastern Dental; Hamilton (NJ); On-site; USD 37,000 - 42,000; Full time

Job summary

Eastern Dental in Hamilton, NJ is seeking a Dental Receptionist to join our full-time team. You will greet patients, answer phones, schedule appointments, and manage front desk activities to ensure smooth daily operations.

Candidates should have experience answering calls in a professional setting, with preference for those in the dental or healthcare field and strong customer service capabilities. Training and career stability provided.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the dental or healthcare industry.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Phone etiquette

Healthcare industry

Customer service

Communication skills

Insurance knowledge

Tools

Denticon

Job description

Eastern Dental in Hamilton, NJ is seeking a Dental Receptionist to join our full-time team. You will greet patients, answer phones, schedule appointments, and manage front desk activities to ensure smooth daily operations.

Candidates should have experience answering calls in a professional setting, with preference for those in the dental or healthcare field and strong customer service capabilities. Training and career stability provided.