Dental Receptionist

Eastern Dental; Hamilton (NJ); On-site; USD 37,000 - 42,000; Full time

Job summary

Eastern Dental in Hamilton, NJ is seeking a Dental Receptionist to join our full-time team. You will greet patients, answer phones, schedule appointments, and manage front desk activities to ensure smooth daily operations.

Candidates should have experience answering calls in a professional setting, with preference for those in the dental or healthcare field and strong customer service capabilities. Training and career stability provided.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the dental or healthcare industry.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Phone etiquette

Healthcare industry

Customer service

Communication skills

Insurance knowledge

Tools

Denticon

Job description

Job Details: Job Location: Eastern Dental of Hamilton LLC - Hamilton, NJ, Position Type: Full Time, Salary Range: $18.00 - $20.00Hourly, Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Dental Receptionist:

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.