Dental Front Desk Specialist (Bilingual Preferred)

Eastern Dental; Flemington (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Eastern Dental is seeking a full-time front desk team member at our Flemington, NJ location. The role requires previous dental experience and involves greeting patients, answering calls, scheduling, and managing patient accounts.

Ideal candidates will be bilingual in Spanish, possess strong communication and multitasking skills, and be capable of handling insurance questions and confirmations. The position supports a busy practice focused on comprehensive family dental care.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the dental industry is required.
• Bilingual in Spanish is preferred.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving.
• Respond to patient questions and/or concerns and escalate if needed.
• Answering telephones, schedule and confirm appointments and manage front desk voicemail.
• Follow up on no shows and cancellation of appointments.
• Register patients from sign in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Skills

Customer service

Communication

Multi-tasking

Spanish (preferred)

Job description

Eastern Dental is seeking a full-time front desk team member at our Flemington, NJ location. The role requires previous dental experience and involves greeting patients, answering calls, scheduling, and managing patient accounts.

Ideal candidates will be bilingual in Spanish, possess strong communication and multitasking skills, and be capable of handling insurance questions and confirmations. The position supports a busy practice focused on comprehensive family dental care.