Dental Receptionist

Eastern Dental; Ewing Township (NJ); On-site; USD 26,000 - 30,000; Full time

Job summary

Eastern Dental is seeking a friendly Dental Receptionist at our Ewing, NJ location to greet patients, answer phones, schedule appointments, and manage front desk tasks. This role supports clinicians and patients, processes registrations, and handles payments.

The ideal candidate has experience answering calls in a professional setting, good communication and multitasking skills, and knowledge of insurance plans; Denticon experience is a plus.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Greet patients upon arrival and departure.
• Respond to patient questions and/or concerns and escalate when needed.
• Answer telephones, schedule and confirm appointments, and manage front desk voicemail.
• Follow up on no-shows and cancellations.
• Register patients from sign-in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Skills

Customer service

Phone answering

Communication

Multi-tasking

Tools

Denticon

Job description

Job Details: Job Location: Eastern Dental of Ewing LLC - Ewing, NJ 08628, Position Type: Full Time, Salary Range: $19.00 - $22.00 Hourly, Job Category: Front Office - Non-Clinical, Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Dental Receptionist

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalated if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications

• Experience answering the telephone in a professional environment
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.