Dental Recall & Scheduling Lead

Rajal J Patel DDS PA; Orange (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Advancement opportunities

Training & development

Job summary

Rajal J Patel DDS PA in Orange, NJ is seeking a motivated Dental Recall Manager to keep our recall system running smoothly and fill the schedule with routine hygiene visits. This patient-facing role emphasizes clear communication and organized workflow to support daily operations.

Responsibilities include contacting patients, reducing attrition, coordinating with front desk and hygiene teams, tracking metrics, and ensuring accurate patient records in our practice management software.

Qualifications

• Prior experience in a dental office or healthcare administrative role strongly preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Excellent communication and interpersonal skills with a patient-first attitude
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of patient outreach
• Knowledge of dental terminology, recall protocols, and preventive care procedures
• Bilingual skills a plus in our diverse community

Responsibilities

• Manage and maintain the dental recall system to ensure patients are scheduled for routine hygiene and follow-up appointments
• Contact patients via phone, email, and text to confirm, reschedule, and book recall appointments
• Monitor and reduce patient attrition by proactively reaching out to overdue and lapsed patients
• Coordinate with front desk and hygiene team to optimize daily scheduling and minimize gaps
• Track recall metrics and generate reports to measure reactivation success rates
• Educate patients on the importance of preventive dental care and regular visits
• Maintain accurate and up-to-date patient records within the dental practice management software

Skills

Dental recall management

Communication

Organizational skills

Multitasking

Bilingual (nice to have)

Tools

Dentrix

Eaglesoft

Job description

Rajal J Patel DDS PA in Orange, NJ is seeking a motivated Dental Recall Manager to keep our recall system running smoothly and fill the schedule with routine hygiene visits. This patient-facing role emphasizes clear communication and organized workflow to support daily operations.

Responsibilities include contacting patients, reducing attrition, coordinating with front desk and hygiene teams, tracking metrics, and ensuring accurate patient records in our practice management software.