DENTAL RECALL MANAGER

Rajal J Patel DDS PA; Orange (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Advancement opportunities

Training & development

Job summary

Rajal J Patel DDS PA in Orange, NJ is seeking a motivated Dental Recall Manager to keep our recall system running smoothly and fill the schedule with routine hygiene visits. This patient-facing role emphasizes clear communication and organized workflow to support daily operations.

Responsibilities include contacting patients, reducing attrition, coordinating with front desk and hygiene teams, tracking metrics, and ensuring accurate patient records in our practice management software.

Qualifications

• Prior experience in a dental office or healthcare administrative role strongly preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Excellent communication and interpersonal skills with a patient-first attitude
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of patient outreach
• Knowledge of dental terminology, recall protocols, and preventive care procedures
• Bilingual skills a plus in our diverse community

Responsibilities

• Manage and maintain the dental recall system to ensure patients are scheduled for routine hygiene and follow-up appointments
• Contact patients via phone, email, and text to confirm, reschedule, and book recall appointments
• Monitor and reduce patient attrition by proactively reaching out to overdue and lapsed patients
• Coordinate with front desk and hygiene team to optimize daily scheduling and minimize gaps
• Track recall metrics and generate reports to measure reactivation success rates
• Educate patients on the importance of preventive dental care and regular visits
• Maintain accurate and up-to-date patient records within the dental practice management software

Skills

Dental recall management

Communication

Organizational skills

Multitasking

Bilingual (nice to have)

Tools

Dentrix

Eaglesoft

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

About the Role

Rajal J Patel DDS PA is looking for a motivated and organized Dental Recall Manager to join our growing dental practice in Orange, NJ. This is a key patient-facing role where you'll help keep our schedule full, our patients healthy, and our practice thriving. If you love connecting with people and keeping things running smoothly, we want to hear from you!

Responsibilities

• Manage and maintain the dental recall system to ensure patients are scheduled for routine hygiene and follow-up appointments
• Contact patients via phone, email, and text to confirm, reschedule, and book recall appointments
• Monitor and reduce patient attrition by proactively reaching out to overdue and lapsed patients
• Coordinate with front desk and hygiene team to optimize daily scheduling and minimize gaps
• Track recall metrics and generate reports to measure reactivation success rates
• Educate patients on the importance of preventive dental care and regular visits
• Maintain accurate and up-to-date patient records within the dental practice management software

Requirements

• Prior experience in a dental office or healthcare administrative role strongly preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Excellent communication and interpersonal skills with a patient-first attitude
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of patient outreach
• Knowledge of dental terminology, recall protocols, and preventive care procedures
• Bilingual skills a plus in our diverse community

About Us

Rajal J Patel DDS PA is a trusted dental practice serving the Orange, NJ community with a commitment to exceptional patient care and a warm, welcoming environment. Our patients keep coming back because of the personalized attention and high-quality dentistry they receive at every visit. We pride ourselves on building a supportive team culture where every staff member plays a vital role in the success of the practice.