Front Desk/Hygiene Recall Coordinator

Clement Family Dentistry; Thibodaux (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance options

Retirement plan

Paid holidays and vacation

Ongoing training and growth opportunities

Supportive work environment

Job summary

Clement Family Dentistry in Thibodaux is seeking a Front Desk Team Member who will help create an excellent patient experience and manage the hygiene schedule. You will greet patients, schedule appointments, and manage patient communications.

The ideal candidate will have strong phone skills, be detail-oriented, and enjoy helping others. We offer competitive pay, health insurance options, and a supportive work environment.

Qualifications

• Enjoy talking with people and helping patients feel comfortable.
• Able to follow up consistently and manage details.
• Dental or medical office experience is a plus.

Responsibilities

• Greet and check in patients with a warm attitude.
• Answer phones and schedule appointments.
• Help manage hygiene recall system and communicate with patients.

Skills

Strong phone skills

Organized and detail-oriented

Comfortable multitasking

Team player

Job description

Clement Family Dentistry is growing, and we’re looking for a Front Desk Team Member who can help create an excellent patient experience while keeping our hygiene schedule full and productive.

This role is a key part of our patient care and practice growth. You’ll be one of the first voices patients hear, helping them feel welcomed, informed, and cared for. You’ll also help manage our hygiene recall system by contacting patients who are due or overdue for cleanings and helping them get back on the schedule.

What You’ll Do:

• Greet and check in patients with a warm, professional attitude.
• Answer phones, schedule appointments, and confirm upcoming visits.
• Help manage the hygiene recall system by calling, texting, and following up with patients who are due for cleanings.
• Keep the hygiene schedule full by filling openings and helping reduce cancellations.
• Verify insurance, collect co-pays or balances, and maintain accurate patient records.
• Communicate clearly with patients, hygienists, doctors, and the rest of the team.
• Help support a busy dental office with organization, reliability, and a positive attitude.

What We’re Looking For:

• Someone who enjoys talking with people and helping patients feel comfortable.
• Strong phone skills and confidence making outbound calls.
• Organized, detail-oriented, and able to follow up consistently.
• Comfortable multitasking in a fast-paced office.
• A team player who is dependable, professional, and willing to learn.
• Dental or medical office experience is a plus, but not required.
• Experience with scheduling, recall, customer service, or administrative work is helpful.

What We Offer:

• Competitive pay based on experience.
• Health insurance options.
• Retirement plan.
• Paid holidays and vacation.
• Ongoing training and growth opportunities.
• A supportive, family-oriented work environment where our team is truly valued.

If you are friendly, organized, and motivated to help patients stay on track with their dental care, we’d love to meet you.

Apply today to join the Clement Family Dentistry team.