Dental Practice Operations Leader

Heartland Dental; Springfield (MO); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Continuing education

Job summary

Springview Dental Care in Springfield seeks a Practice Manager of Operations to lead business operations and clinical support under Heartland Dental's supported office model.

In this role, you’ll focus on leadership development, team alignment, and partnership with doctors to achieve top goals while delivering exceptional patient care. This position requires strong communication and strategic planning within a fast-paced dental environment.

Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience working in a fast-paced and customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentially and team ethics

Responsibilities

• Prioritize and complete PMO Training to develop technical, commitment and leadership skills
• Develop annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Lead weekly meetings and daily huddles to maintain alignment with doctors
• Partner with Doctors to identify skills needed for open positions and proper selection within the practice
• Successfully onboard new team members through partnerships with recruiting and support office

Skills

Leadership

Operations management

Healthcare administration

Customer service

Education

Bachelor's degree

Tools

Dentrix

EMR systems

Job description

Springview Dental Care in Springfield seeks a Practice Manager of Operations to lead business operations and clinical support under Heartland Dental's supported office model.

In this role, you’ll focus on leadership development, team alignment, and partnership with doctors to achieve top goals while delivering exceptional patient care. This position requires strong communication and strategic planning within a fast-paced dental environment.