Dental Practice Operations Leader

Heartland Dental LLC; Saint Michael (MN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Heartland Dental’s Town Center Dental Care in St. Michael seeks a Practice Manager of Operations to drive practice performance and patient care. This role partners with the Doctor to lead daily operations, team development, and strategic goals, fostering a culture of excellence.

The PMO will guide teams, manage training, and support efficient scheduling, billing, and patient experiences while advancing Heartland Dental’s leadership philosophy across the office.

Qualifications

• Associate’s or Bachelor’s degree or 3–5 years leadership experience in a professional setting.
• Experience in a fast-paced, customer-centric environment.
• Ability to analyze processes, identify problems and develop effective solutions.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and huddles.
• Onboard new team members through partnerships with recruiting and support offices.
• Partner with Doctors to identify skills needed for open positions and proper selection within the practice.

Skills

Leadership

Communication

Conflict resolution

Analytical thinking

Customer service

Education

Associate's degree

Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental’s Town Center Dental Care in St. Michael seeks a Practice Manager of Operations to drive practice performance and patient care. This role partners with the Doctor to lead daily operations, team development, and strategic goals, fostering a culture of excellence.

The PMO will guide teams, manage training, and support efficient scheduling, billing, and patient experiences while advancing Heartland Dental’s leadership philosophy across the office.