Dental Practice Operations Leader

Dellagiodentist; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

Paid time off

Job summary

Heartland Dental in Orlando, FL seeks a Practice Manager of Operations to lead and develop the dental office team, align goals with doctors, and drive patient-centered care. The PMO will partner with doctors to prioritize schedules, monitor progress, and foster a culture of continuous learning.

The role emphasizes servant leadership, team training, and effective communication to support elevated patient care and office performance.

Qualifications

• Minimum: Associate’s or Bachelor's degree or 3–5 years of leadership experience.
• Experience in a fast-paced, customer-centric environment.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Prioritize and complete PMO training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support doctor-led, hygiene-driven, operations focus through regular meetings and huddles.
• Assist in aligning doctor relationships with daily one-on-ones and weekly touch points.
• Partner with Doctors to identify skills needed for open positions and proper selection.
• Onboard new team members through partnerships with recruiting and support office.
• Support training progression through Core Essentials and beyond.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Trustworthy

Analytical thinking

Mentoring

Coaching

Education

Associate’s or Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental in Orlando, FL seeks a Practice Manager of Operations to lead and develop the dental office team, align goals with doctors, and drive patient-centered care. The PMO will partner with doctors to prioritize schedules, monitor progress, and foster a culture of continuous learning.

The role emphasizes servant leadership, team training, and effective communication to support elevated patient care and office performance.