Dental Practice Operations Leader

Dental Associates Ltd; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible PTO

Medical Insurance with HSA

Dental coverage 100%

Vision Insurance

Life Insurance

401k

Short-term disability

Paid Holidays

FSA

Critical Illness

Hospital Indemnity

Job summary

Dental Associates in Wisconsin seeks an Associate Practice Manager to lead clinical operations and administrative duties across the practice. You will collaborate with the Practice Manager to ensure efficient scheduling, billing and service coordination while maintaining patient satisfaction and financial performance.

The role emphasizes strategic leadership, regulatory compliance, and strong staff engagement.

Qualifications

• Bachelor degree in Business, Healthcare Management or related field preferred.
• Three years of relevant experience and prior management experience in a healthcare setting preferred.
• Demonstrated leadership skills including change management, operational planning, critical thinking, decision making, prioritization, team building, customer service, and conflict resolution

Responsibilities

• Provides strategic operational leadership, supervision and direction in regards to all clinical operational and administrative responsibilities.
• Manages daily practice operations including patient scheduling, billing, and coordination of services/facilities.
• Delivers quality care to patients and champions quality initiatives with providers and staff.
• Maintains patient/customer focus as evidenced by patient satisfaction scores and other indicators.
• Aims to achieve financial goals related to budget.
• Fosters collaborative work environment with professional ownership/accountability for doctors and staff.
• Regularly reviews work processes to ensure efficiency of workflow and implements technology and best practices.
• Complies with regulatory requirements.
• Acts as liaison to embedded specialists, external stakeholders, and other Dental Associates providers; handles facility management.
• Manages practice staff directly and indirectly.
• If needed, may assume the role of Practice Manager in their absence.

Skills

Leadership

Change management

Operational planning

Critical thinking

Decision making

Prioritization

Team building

Customer service

Conflict resolution

Education

Bachelor degree in Business, Healthcare Management or related field

Job description

Dental Associates in Wisconsin seeks an Associate Practice Manager to lead clinical operations and administrative duties across the practice. You will collaborate with the Practice Manager to ensure efficient scheduling, billing and service coordination while maintaining patient satisfaction and financial performance.

The role emphasizes strategic leadership, regulatory compliance, and strong staff engagement.