Associate Practice Manager

Dental Associates Ltd; Wauwatosa (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible PTO

Medical Insurance with HSA

Dental: 100% coverage for diagnostics

Vision Insurance

Life Insurance

401k

Short term disability

Paid Holidays

FSA

Critical Illness

Hospital Indemnity

Job summary

Dental Associates in Wisconsin is seeking an Associate Practice Manager to lead clinical operations and administrative functions. You will oversee daily practice activities, supervise staff, and partner with the Practice Manager to achieve patient satisfaction and financial goals.

The role emphasizes leadership, workflow optimization, regulatory compliance, and a collaborative environment that supports professional growth and service excellence.

Qualifications

• Bachelor degree in Business, Healthcare Management or related field.
• Three years of relevant management experience in a healthcare setting.
• Demonstrated leadership, change management, planning and prioritization.

Responsibilities

• Oversee daily practice operations including patient scheduling and billing.
• Lead staff with a focus on patient excellence and engagement.
• Ensure regulatory compliance and financial performance.
• Collaborate with Practice Manager and embedded specialists.
• Act as liaison for facility management and staff development.

Skills

Leadership

Operations management

Budgeting

Staff supervision

Education

Bachelor's degree

Job description

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview:

• Flexible PTO


• Medical Insurance with optional Health Savings Account through Associated Bank


• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)


• Vision Insurance


• Life Insurance


• 401k


• Company paid short term disability


• Paid Holidays


• FSA


• Critical Illness


• Hospital Indemnity

Job Responsibilities

In collaboration with the Practice Manager, the Associate Practice Manager provides strategic operational leadership, supervision and direction in regards to all clinical operational and administrative responsibilities. This individual is instrumental in achieving patient excellence and staff engagement, supporting the company’s mission, vision, values, policies and practices.

• Ensures management of daily practice operations run efficiently and effectively – including:
  
  
  
  • patient scheduling, billing, and coordination of services/facility(ies)
  
  
  • providing quality care to patients; championing quality initiatives with the providers and staff
  
  
  • maintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicators
  
  
  • achieving financial goals related to budget
  
  
  • offering a collaborative work environment that values professional ownership/accountability for doctors and staff as demonstrated through retention and engagement/satisfaction scores
  
  
  • regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices
  
  
  • complying with regulatory requirements
  
  
  • serving as liaison to embedded specialists, external stakeholders, other Dental Associates providers and acts as point person for general facility management
  
  
  • managing (directly and indirectly) practice staff
  
  
  
  


• Should the need arise, the Associate Practice Manager will assume the role and responsibilities of the Practice Manager position in their absence.

Job Requirements

• Bachelor degree in Business, Healthcare Management or related field preferred


• Three years of relevant experience and prior management experience in a healthcare setting preferred


• Demonstrated leadership skills including change management, operational planning, critical thinking, decision making, prioritization, team building, customer service, and conflict resolution

The Company

At Dental Associates, we foster a culture which invites our patients into our \"dental home\" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

Get to know Dental Associates - www.dentalassociates.com

YouTube - https://www.youtube.com/user/DentalAssociatesWI

Twitter - https://twitter.com/Dental_Assoc