Dental Practice Operations Lead

Heartland Dental LLC; Towson (MD); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Paid holidays

Paid time off

Zusammenfassung

Heartland Dental LLC is seeking a Practice Manager of Operations to support our dental offices as a strategic business partner. You will help guide teams, focus on patient care, and drive performance with daily leadership routines and quarterly goals.

You will collaborate with Doctors, Hygienists, and office staff to align priorities, monitor progress, and plan growth through training and development opportunities.

Qualifikationen

• Associate’s or Bachelor's degree or 3-5 years’ leadership experience.
• Experience in a fast-paced, customer-centric environment.
• Ability to analyze processes, identify problems and trends, and develop effective solutions.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Aufgaben

• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and huddles.
• Create alignment with doctor through daily one-on-ones and weekly touch points.
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs.
• Successfully onboard new team members through partnerships with recruiting and support office.

Kenntnisse

Leadership

Communication

Coaching

Conflict resolution

Problem solving

Team collaboration

Ausbildung

Associate’s or Bachelor’s degree

3-5 years leadership experience

Tools

Dentrix

Jobbeschreibung

Heartland Dental LLC is seeking a Practice Manager of Operations to support our dental offices as a strategic business partner. You will help guide teams, focus on patient care, and drive performance with daily leadership routines and quarterly goals.

You will collaborate with Doctors, Hygienists, and office staff to align priorities, monitor progress, and plan growth through training and development opportunities.