Dental Practice Operations Lead

The Smilist; New York (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Professional growth opportunities

Job summary

The Smilist Whitestone dental office is seeking an experienced assistant practice manager who leads teams, optimizes daily workflows, and enhances patient satisfaction. You will supervise scheduling, assist with billing and insurance verification, and support compliance with HIPAA/OSHA in a fast-paced setting.

Ideal candidates bring 1–2 years in dental administration and strong communication, with familiarity of Dentrix or Eaglesoft.

Qualifications

• 1–2 years of experience in a dental administrative role; previous leadership or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Familiarity with dental software (e.g., Dentrix, Eaglesoft, or similar) a plus.
• Excellent organizational skills and attention to detail.
• Commitment to patient care and team success.

Responsibilities

• Support the Practice Manager in managing the day-to-day operations of the dental office.
• Serve as a point of contact for team members and assist with scheduling, training, and daily workflow.
• Help maintain a positive and productive office culture focused on patient satisfaction and team engagement.
• Monitor patient flow, manage front desk operations, and ensure adherence to company policies and procedures.
• Assist with billing, insurance verification, and collections processes.
• Partner with the Practice Manager to analyze performance metrics and support operational goals.
• Address patient concerns and resolve issues in a professional and timely manner.
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements.

Skills

Communication

Multitasking

Team leadership

Interpersonal skills

Organizational skills

Tools

Dentrix

Eaglesoft

Job description

The Smilist Whitestone dental office is seeking an experienced assistant practice manager who leads teams, optimizes daily workflows, and enhances patient satisfaction. You will supervise scheduling, assist with billing and insurance verification, and support compliance with HIPAA/OSHA in a fast-paced setting.

Ideal candidates bring 1–2 years in dental administration and strong communication, with familiarity of Dentrix or Eaglesoft.