Dental Office Operations Lead

ProSmile; Howell Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life & Disability Insurance

Employee Assistance Program (EAP)

Identity Theft & Fraud Protection

Legal Support Services

Discount Programs

Wellness Programs

Financial Wellness and Planning Tools

Job summary

ProSmile is seeking an Assistant Dental Office Manager to join our Operations team. You will help oversee patient scheduling, billing workflows, and office coordination to support growth and excellent patient care.

Ideal candidates have a high school diploma, familiarity with dental front desk duties, and the flexibility to work evenings or weekends as needed. This role reports to the Regional Vice President and offers a supportive environment within a growing organization.

Qualifications

• Work experience in an administrative function and/or customer facing role required.
• Working knowledge of dental or medical front desk duties and responsibilities preferable.
• Previous dental office management work experience preferable.
• Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed.

Responsibilities

• Maintains control of patient scheduling.
• Addresses and resolves patient complaints.
• Reviews patient charts making corrections with posting if needed.
• Takes on the responsibility of the Treatment Plan Coordinator in some offices.
• Has working knowledge of all insurances; handling of claims, attachments for claims.
• Maintains collection controls and systems.
• Oversees daily closeout functions as well as daily deposit with the corporate office.
• Coordinates end‑of‑month functions with the corporate office & Dental Practice Manager.
• Monitors patient A/R.
• Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings.
• Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager.
• Contacts maintenance for all office equipment in need of repair for optimum function.
• Following up on unresolved task.
• Performs miscellaneous job‑related duties as assigned.
• Coordinating office needs with Dental Practice Manager

Skills

Administrative experience

Customer facing

Dental office front desk

Flexibility (evenings/weekends)

Outlook

Word

Excel

Education

High School diploma or GED

Tools

Outlook

Word

Excel

Job description

ProSmile is seeking an Assistant Dental Office Manager to join our Operations team. You will help oversee patient scheduling, billing workflows, and office coordination to support growth and excellent patient care.

Ideal candidates have a high school diploma, familiarity with dental front desk duties, and the flexibility to work evenings or weekends as needed. This role reports to the Regional Vice President and offers a supportive environment within a growing organization.