Assistant Practice Manager

thesmilist; New York (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth

Job summary

The Smilist Whitestone dental office is seeking an experienced assistant practice manager to lead a fast-paced team, optimize daily operations, and uphold exceptional patient care.

You will oversee scheduling, front desk workflows, billing support, and collaboration with the Practice Manager to improve performance metrics while ensuring OSHA and HIPAA compliance and a positive patient experience.

Qualifications

• 1-2 years in a dental administrative role; leadership or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Familiarity with dental software such as Dentrix or Eaglesoft is a plus.
• Excellent organizational skills and attention to detail.

Responsibilities

• Support the Practice Manager in day-to-day operations of the dental office.
• Serve as a point of contact for team members and assist with scheduling and daily workflow.
• Help maintain a positive office culture focused on patient satisfaction and team engagement.
• Monitor patient flow, manage front desk operations, and ensure policy adherence.
• Assist with billing, insurance verification, and collections processes.
• Partner with the Practice Manager to analyze performance metrics and support operational goals.
• Address patient concerns and resolve issues professionally and promptly, ensuring compliance with OSHA, HIPAA, and other regulations.

Skills

Interpersonal skills

Communication skills

Multitasking

Leadership experience

Organizational skills

Tools

Dentrix

Eaglesoft

Job description

About Us:

We are seeking a dynamic and experienced assistant practice manager for our Whitestone dental office who excels at leadership, team development, and business operations in a high-end, fast-paced environment. The ideal candidate is an effective communicator, a strong problem-solver, and a supportive leader who fosters a positive and productive workplace.

Key Responsibilities:

• Support the Practice Manager in managing the day-to-day operations of the dental office
• Serve as a point of contact for team members and assist with scheduling, training, and daily workflow
• Help maintain a positive and productive office culture focused on patient satisfaction and team engagement
• Monitor patient flow, manage front desk operations, and ensure adherence to company policies and procedures
• Assist with billing, insurance verification, and collections processes
• Partner with the Practice Manager to analyze performance metrics and support operational goals
• Address patient concerns and resolve issues in a professional and timely manner
  Ensure compliance with OSHA, HIPAA, and other regulatory requirements

Qualifications:

• 1-2 years of experience in a dental administrative role; previous leadership or supervisory experience preferred
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities in a fast-paced environment
• Familiarity with dental software (e.g., Dentrix, Eaglesoft, or similar) a plus
• Excellent organizational skills and attention to detail
• Commitment to patient care and team success

What We Offer:

• Competitive compensation
• Benefits package for FT employees - health, dental, vision insurance, and more!
• Opportunity for professional growth and continuing education
• A chance to make a real impact on the health and well-being of our patients

Position Details:

• Schedule: Full Time - some Saturdays as needed for coverage
• Salary Range: $28.00-$32.00/hour
• Location: Whitestone, NY

The Smilist provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.