Dental Practice Operations Lead

The-Smilist-Denta; New York (NY); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Job summary

The Smilist Denta in Whitestone, NY seeks an assistant practice manager to lead daily operations, support staff, and optimize patient flow. This role emphasizes strong communication, problem-solving, and adherence to policies in a high-end, fast-paced dental setting.

We offer competitive compensation, benefits for full-time employees, and opportunities for professional growth. Schedule is full-time with some Saturdays as needed.

Qualifications

• 1-2 years of experience in a dental administrative role or similar.
• Leadership or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Familiarity with dental software (Dentrix, Eaglesoft or similar) is a plus.

Responsibilities

• Support the Practice Manager in managing the day-to-day operations of the dental office.
• Serve as a point of contact for team members and assist with scheduling, training, and daily workflow.
• Help maintain a positive and productive office culture focused on patient satisfaction and team engagement.
• Monitor patient flow, manage front desk operations, and ensure adherence to company policies and procedures.
• Assist with billing, insurance verification, and collections processes.
• Partner with the Practice Manager to analyze performance metrics and support operational goals.
• Address patient concerns and resolve issues in a professional and timely manner; ensure OSHA/HIPAA compliance.

Skills

Dental admin experience

Leadership experience

Communication skills

Multitasking

Dentrix/Eaglesoft familiarity

Tools

Dentrix

Eaglesoft

Job description

The Smilist Denta in Whitestone, NY seeks an assistant practice manager to lead daily operations, support staff, and optimize patient flow. This role emphasizes strong communication, problem-solving, and adherence to policies in a high-end, fast-paced dental setting.

We offer competitive compensation, benefits for full-time employees, and opportunities for professional growth. Schedule is full-time with some Saturdays as needed.