Dental Practice Operations Lead

Guardian Dentistry Partners; Montgomery (AL); On-site; USD 55,000 - 63,000; Full time

Job summary

Guardian Dentistry Partners is seeking an Office Manager for Zelda Court Dental in Montgomery. The role oversees daily operations, supervises the team, manages patient flow, and ensures policy compliance while meeting financial goals.

You will lead with a focus on communication, mentorship, and performance, using tools like Workday and KPI reports. A minimum of two years in dental practice or operations management is required.

Qualifications

• Minimum of two years of prior experience in Dental Practice Management or Dental Operations Management is required.

Responsibilities

• Daily Operations: supervise all practice activities and ensure coverage for all positions; manage opening/closing duties; reconcile daily financials; oversee supply inventory; handle internal billing; maintain CPR certifications; ensure compliance with policies and procedures.
• Communication & Leadership: conduct daily morning huddle; maintain positive relationships with doctors and regional managers for effective communication.
• Practice Performance: meet monthly/quarterly metrics; track and report KPI’s; align with IMPACT goals; report progress to Regional Manager and Doctors.
• Team Member Management & Support: supervise staff; manage HRIS; performance management; coaching; cross-train; recruit, hire, onboard; manage schedules, payroll, and attendance.
• Patient Support & Guidance: ensure courteous patient interactions; manage patient flow; encourage treatment acceptance; minimize complaints.

Skills

Dental leadership

Team management

Communication

Operations oversight

Tools

Workday

myLearning

Metric software

P&L reports

Job description

Guardian Dentistry Partners is seeking an Office Manager for Zelda Court Dental in Montgomery. The role oversees daily operations, supervises the team, manages patient flow, and ensures policy compliance while meeting financial goals.

You will lead with a focus on communication, mentorship, and performance, using tools like Workday and KPI reports. A minimum of two years in dental practice or operations management is required.