Dental Patient Experience Coordinator

Smile Brands Inc.; Moreno Valley (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Moreno Valley, CA to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist with scheduling, insurance verifications, and explaining payment options to patients.

The role emphasizes friendly, professional service and supporting patients through treatment planning and financial arrangements. Compensation is hourly, with benefits based on hours worked.

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Customer service

Communication

Dental terminology

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Moreno Valley, CA to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist with scheduling, insurance verifications, and explaining payment options to patients.

The role emphasizes friendly, professional service and supporting patients through treatment planning and financial arrangements. Compensation is hourly, with benefits based on hours worked.