Dental Patient Experience Coordinator

Smile Brands Inc.; Bell Gardens (CA); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Bell Gardens, CA. You will help create positive patient experiences using the G3 approach (Greeting, Guiding, Gratitude) and assist with financial arrangements for treatment.

Schedule includes Monday through Saturday with competitive hourly pay. Qualifications include at least one year of related experience, knowledge of dental terminology, and strong communication and interpersonal skills for delivering exceptional customer service.

Qualifications

• At least one year of related experience in a care or front-desk setting.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on customer service.

Responsibilities

• Greeting patients with a warm welcome to create a positive atmosphere.
• Guiding patients through check-in/out procedures, insurance verification, scheduling, and payment information.
• Gratitude: expressing appreciation and treating everyone with respect and professionalism.

Skills

Dental terminology

Customer service

Communication

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Bell Gardens, CA. You will help create positive patient experiences using the G3 approach (Greeting, Guiding, Gratitude) and assist with financial arrangements for treatment.

Schedule includes Monday through Saturday with competitive hourly pay. Qualifications include at least one year of related experience, knowledge of dental terminology, and strong communication and interpersonal skills for delivering exceptional customer service.