Dental Patient Experience Coordinator

Bedi Dental Group; Massachusetts; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance.

Short and Long-term disability.

401(k) with company match.

Paid time off (PTO) and Holidays.

Job summary

Bedi Dental Group is seeking a highly organized Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude.

The role requires multitasking in a fast-paced environment while serving as a concierge for both office and patient care experiences. We offer a comprehensive benefits package and a collaborative team culture across our multiple offices.

Qualifications

• Dental office experience preferred.
• High school diploma or equivalent.
• Basic computer skills and dental software experience.

Responsibilities

• Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
• Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
• Booking and managing a live document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options and converge.
• Consulting with patients on treatment plans and collecting co-payments.
• Reliability and accountability for personal schedule and time management.
• Maintaining a friendly and professional demeanor while at the front desk.
• Maintaining a positive attitude with patients and staff.
• Ability to work independently.

Skills

Communication skills

Multitasking

Professional demeanor

Positive attitude

Education

High school diploma

Some college preferred

Tools

Eaglesoft

Dentrix

Job description

Bedi Dental Group is seeking a highly organized Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude.

The role requires multitasking in a fast-paced environment while serving as a concierge for both office and patient care experiences. We offer a comprehensive benefits package and a collaborative team culture across our multiple offices.