Dental Patient Experience Coordinator

Specialty1 Partners; Mentor (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical & Dental insurance

Vision Coverage

Life Insurance

Disability Insurance

Pet Insurance

401(k) plan

Identity Theft Protection

Legal Services

Hospital Coverage

Paid Time Off

Job summary

Periodontal Associates - Mentor is seeking a Patient Care Coordinator to join our busy specialty dental practice. This role handles all administrative and front office duties to ensure an exceptional experience for patients and visitors.

You will greet patients, maintain records, answer calls, manage emails, and keep the front desk organized. We value a team player with strong communication, ability to multi-task, and a caring approach to patient care.

Qualifications

• 1+ years of proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Desires to help your patients.
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment.
• Must be able to assist patients safely in and out of chairs or treatment areas.
• Must be able to maintain clinical positioning for extended periods.
• Must be able to work around medical equipment and instruments.
• Must adhere to OSHA and infection control standards.
• Must be able to perform repetitive hand and wrist movements.
• Must respond quickly in emergency situations.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting them or keeping messages.
• Check, sort and forward emails.
• Keep updated records and files.
• Keep front desk tidy and presentable with all necessary materials.

Skills

Front desk experience

Office equipment

Strong communication

Organization

Problem solving

High school diploma

Patient care

Education

High school diploma

Job description

Periodontal Associates - Mentor is seeking a Patient Care Coordinator to join our busy specialty dental practice. This role handles all administrative and front office duties to ensure an exceptional experience for patients and visitors.

You will greet patients, maintain records, answer calls, manage emails, and keep the front desk organized. We value a team player with strong communication, ability to multi-task, and a caring approach to patient care.