Dental Patient Concierge & Scheduling Specialist

Great Expressions; Tampa (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Great Expressions in Tampa is seeking a friendly Patient Coordinator to greet patients, schedule appointments, and manage records. You will be the first point of contact and help ensure a smooth, welcoming experience.

In this role you will verify insurance, collect co-pays, and handle general administrative tasks, coordinating with dental staff to keep the schedule efficient and accurate. Attention to detail, privacy compliance, and excellent communication are essential to success in a

Qualifications

• High school diploma or equivalent.
• Proven experience as a receptionist or in a healthcare customer service role.
• Excellent interpersonal and communication skills.
• Proficiency with dental software and general office applications.

Responsibilities

• Greet patients and ensure a warm, welcoming reception.
• Schedule and confirm appointments with patients and staff.
• Update and maintain patient records and insurance information.
• Process payments including co-pays and deductibles.
• Coordinate with dental staff to manage the appointment calendar.
• Answer inquiries via phone, email, or in person.

Skills

Customer service

Communication skills

Office multitasking

Team coordination

Education

High school diploma

Tools

MS Office

Dental practice management software

Job description

Great Expressions in Tampa is seeking a friendly Patient Coordinator to greet patients, schedule appointments, and manage records. You will be the first point of contact and help ensure a smooth, welcoming experience.

In this role you will verify insurance, collect co-pays, and handle general administrative tasks, coordinating with dental staff to keep the schedule efficient and accurate. Attention to detail, privacy compliance, and excellent communication are essential to success in a