Dental Front Desk & Scheduling Specialist

Great Expressions Dental Centers; Riverview (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Patient Coordinator to serve as the first point of contact for patients visiting or calling the dental office. You will greet patients, schedule appointments, maintain patient records, and handle general administrative tasks to ensure a smooth operation and a positive patient experience at our practice.

You will also verify and update insurance information, collect co-pays and other payments, coordinate with staff on the calendar, and ensure all

Responsibilities

• Provide a warm and friendly welcome to patients as they arrive.
• Ensure a comfortable and inviting waiting area for patients.
• Maintain a professional and courteous demeanor when interacting with patients.
• Schedule appointments for patients, considering their preferences and the availability of dental staff.
• Confirm and remind patients about upcoming appointments via phone or other communication channels.
• Coordinate with dental staff to manage the appointment calendar efficiently.
• Collect and update patient information accurately, including personal details and medical history.
• Create and maintain patient records in the dental practice management system.
• Ensure patient records are kept confidential and comply with privacy regulations.
• Verify and update patient insurance information.
• Calculate and collect co-pays, deductibles, and other payments from patients.

Job description

Great Expressions Dental Centers is seeking a Patient Coordinator to serve as the first point of contact for patients visiting or calling the dental office. You will greet patients, schedule appointments, maintain patient records, and handle general administrative tasks to ensure a smooth operation and a positive patient experience at our practice.

You will also verify and update insurance information, collect co-pays and other payments, coordinate with staff on the calendar, and ensure all