Dental Patient Concierge & Scheduling Specialist

Great Expressions Dental Centers; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers is hiring a Patient Coordinator at our Decatur, GA office to serve as the first point of contact for patients. You will greet visitors, schedule appointments, and manage patient records with confidentiality and accuracy.

Responsibilities include confirming and reminding patients of upcoming visits, collecting co-pays, and assisting staff to maintain a smooth, welcoming reception area.

Qualifications

• 1-3 years of receptionist or customer service experience in a dental office.
• High school diploma required; healthcare admin certification is a plus.
• Ability to handle patient records with confidentiality.

Responsibilities

• Greet patients and provide a warm, professional welcome.
• Schedule and coordinate patient appointments with staff.
• Manage patient records and ensure data accuracy and privacy.
• Handle insurance information and basic billing tasks.
• Answer inquiries via phone, email, or in person.
• Maintain a clean, organized reception area and smooth patient flow.

Skills

Customer service

Appointment scheduling

Records management

Communication

Team coordination

Education

High school diploma or equivalent

Healthcare administration certification

Tools

Practice management software

Job description

Great Expressions Dental Centers is hiring a Patient Coordinator at our Decatur, GA office to serve as the first point of contact for patients. You will greet visitors, schedule appointments, and manage patient records with confidentiality and accuracy.

Responsibilities include confirming and reminding patients of upcoming visits, collecting co-pays, and assisting staff to maintain a smooth, welcoming reception area.