Dental Patient Concierge & Scheduler

DirectDental; Meridian (ID); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid time off and holidays

Opportunities for professional growth

Supportive team environment

Dental coverage

PTO

Job summary

DirectDental in Meridian, Idaho is seeking a Patient Care Coordinator to be the friendly first contact for patients and their care journey. You will greet patients, schedule and confirm appointments, verify insurance, answer inquiries, and maintain accurate records in our practice management software.

Join a collaborative dental team that values professionalism, compassion, and teamwork. The role offers growth opportunities and a supportive environment with competitive pay based on experience.

Qualifications

• Prior dental office experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Familiarity with dental insurance verification a plus.
• Proficient in dental software (Open Dental or similar).

Responsibilities

• Greet and check in patients with warmth and professionalism
• Schedule, confirm, and manage patient appointments
• Verify Insurance plans
• Answer phone calls, emails, and patient inquiries
• Maintain accurate patient records in practice management software
• Collaborate with the dental team to ensure smooth office operations

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Insurance verification

Tools

Open Dental

Job description

DirectDental in Meridian, Idaho is seeking a Patient Care Coordinator to be the friendly first contact for patients and their care journey. You will greet patients, schedule and confirm appointments, verify insurance, answer inquiries, and maintain accurate records in our practice management software.

Join a collaborative dental team that values professionalism, compassion, and teamwork. The role offers growth opportunities and a supportive environment with competitive pay based on experience.