Compassionate Dental Care Coordinator

Juniper Services; Boise (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Value Dental Boise is seeking a skilled Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will be the front-line contact, explaining treatment plans and assisting with insurance questions to ensure a smooth patient experience.

The role requires strong organizational skills, attention to detail, and a patient-focused approach, with experience in dental software and MS Office preferred.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in a dental or medical office is strongly desired.
• Proficient with dental practice management software and MS Office.

Responsibilities

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental software.
• Explain treatment plans, procedures, and financial options to patients.
• Verify insurance coverage, process claims, and handle billing inquiries.
• Maintain accurate patient records in compliance with HIPAA.
• Communicate with dental providers and clinical staff to ensure accurate information exchange.
• Follow up with patients regarding recalls, treatments, and balances.
• Assist with front office tasks like data entry and inventory management.

Job description

Value Dental Boise is seeking a skilled Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will be the front-line contact, explaining treatment plans and assisting with insurance questions to ensure a smooth patient experience.

The role requires strong organizational skills, attention to detail, and a patient-focused approach, with experience in dental software and MS Office preferred.