Dental Patient Care Coordinator - Scheduling & Plans

Value Dental Boise; Boise (ID); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Résumé du poste

Value Dental Boise is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will greet patients, explain treatment plans, verify insurance, handle billing inquiries, and coordinate between patients and clinical staff to ensure a smooth, patient-centered experience.

Strong organizational skills, HIPAA knowledge, and proficiency with dental software are essential to support front-office operations and

Qualifications

• High school diploma or equivalent required; associate degree or dental office training preferred.
• Experience in a dental or medical office setting strongly desired.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficiency with dental software and Microsoft Office Suite.
• Excellent communication and multitasking skills; ability to protect patient confidentiality.

Responsabilités

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Coordinate patient flow to ensure timely and efficient service delivery.
• Review and explain treatment plans, procedures, and financial options to patients.
• Verify insurance coverage, process claims, and handle billing or payment inquiries.
• Maintain accurate and up-to-date patient records in compliance with HIPAA and office policies.
• Communicate with dental providers and clinical staff to ensure accurate information exchange.
• Follow up with patients regarding treatment plans, recalls, and outstanding balances.
• Manage patient correspondence, including reminders, follow-ups, and satisfaction surveys.
• Assist with front office administrative tasks such as filing, data entry, and inventory management.

Connaissances

Patient relations

Scheduling

Treatment coordination

Communication

Organization

Empathy

Customer service

Formation

High school diploma or equivalent

Associates degree or dental office training preferred

Outils

Dental practice management software

Microsoft Office Suite

Description du poste

Value Dental Boise is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will greet patients, explain treatment plans, verify insurance, handle billing inquiries, and coordinate between patients and clinical staff to ensure a smooth, patient-centered experience.

Strong organizational skills, HIPAA knowledge, and proficiency with dental software are essential to support front-office operations and