Patient Care Coordinator: Front Desk & Treatment Planning

JR HAYNIE DDS PC; Coeur d'Alene (ID); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Reimbursement program

401(k) matching

Employee discounts

Health insurance options

Paid time off

Job summary

JR HAYNIE DDS PC in Coeur d'Alene, ID is seeking a Patient Care Coordinator to be the first contact for patients from consultation through treatment. You will manage scheduling, insurance verification, treatment coordination, and front office duties to ensure a welcoming patient experience.

Ideal candidates have at least 2 years in medical or dental office settings, strong communication, and excellent organization in a fast-paced practice. Competitive pay and benefits offered.

Qualifications

• High school diploma or higher required.
• Minimum 2 years of medical/dental office experience.
• Strong communication and organizational abilities.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Answer incoming calls and respond to patient inquiries.
• Schedule consultations, surgeries, and follow-up appointments.
• Verify insurance benefits and obtain necessary authorizations.
• Present treatment plans and discuss financial arrangements.
• Collect patient payments and maintain accurate records.
• Coordinate communication between patients, doctors, and referring offices.
• Enter patient information accurately into the practice management system.
• Confirm upcoming appointments and maintain provider schedules.
• Assist with administrative projects and office workflow as needed.
• Maintain HIPAA compliance and patient confidentiality standards.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma or higher

Tools

Practice management software

Job description

JR HAYNIE DDS PC in Coeur d'Alene, ID is seeking a Patient Care Coordinator to be the first contact for patients from consultation through treatment. You will manage scheduling, insurance verification, treatment coordination, and front office duties to ensure a welcoming patient experience.

Ideal candidates have at least 2 years in medical or dental office settings, strong communication, and excellent organization in a fast-paced practice. Competitive pay and benefits offered.